Constellation Omni-Channel Cloud

Provide channel marketing, store retail, member marketing solutions, connect customers and dealers, and build an efficient and collaborative marketing and service platform for enterprises.

Business Challenge Solution

Business Challenges

Difficulty in Channel Operation and Management
From Offline to Online
Upgrade of Business Management
Constellation Channel Service Cloud
Remove the boundaries between enterprise sales, channel dealers and consumers, realize 2B/2C omni-channel marketing information management, help enterprises integrate offline and online business, and build up their customer acquisition, traffic capture and business operation capabilities.

B2B E-commerce Center
The B2B E-commerce Center is order-centered, and provides management of commodities, channels and inventory, among others; realizes interconnectivity of sales order information, sales collaboration and control, and business data sharing, mainly including commodity price management, channel management, order management and inventory management.
Dealer Portal
The dealer portal is an order processing middle office the channel cloud product makes available to dealers. Order-centered, it realizes efficient collaboration between the upstream and downstream with restock request, treasury, marketing and inventory management, among other functions.
Sales Promotion Management
To boost sales, enterprises need to carry out sales promotion on holidays and other special occasions. Sales promotion management is comprised of two parts, sales promotion planning and sales promotion analysis.
Marketing Expense Management
Help solve customer problems, such as expense budget control, expense execution process control, result accounting and data analysis, put in place standard processes governing expense budget, request, execution, reimbursement and payment, realize marketing expense execution and expense analysis, and assist enterprises in marketing expense management, decision-making and control.
Get a new digital experience, open a new chapter of growth